Your OKX trading password (also known as funds password) is a critical security feature for account protection. If you've forgotten it, follow this step-by-step guide to reset it securely across platforms.
Platform-Specific Recovery Methods
Mobile App Procedure
- Log in to your OKX account via the official app
- Tap the profile icon (top-left corner)
- Select [Security Settings]
- Choose [Funds Password]
- Click [Forgot Password?]
Enter:
- New password (6+ characters with 1 uppercase letter and numbers)
- Password confirmation
- SMS verification code
- Tap [Confirm] to complete reset
👉 Secure your OKX account today
Web Browser Steps
- Sign in at OKX official website
- Navigate to [Security Center] under account settings
- Locate [Funds Password] under completed security settings
- Click [Forgot Password]
Provide:
- New password (meeting complexity requirements)
- SMS verification code
- Select [Confirm] to finalize changes
Important Security Notes
After password reset:
- 24-hour withdrawal freeze applies
- C2C sell orders temporarily disabled
Password requirements:
- Minimum 6 characters
- Alphanumeric combination
- At least 1 uppercase letter
FAQ Section
Q1: How often should I change my funds password?
A1: We recommend updating every 3-6 months or whenever you suspect account compromise.
Q2: What if I don't receive the SMS verification code?
A2: Ensure your registered phone has service, check spam folders, or contact OKX support for assistance.
Q3: Can I use the same password for login and funds?
A3: For maximum security, always use distinct passwords for different authentication purposes.
Q4: Why the 24-hour restriction after reset?
A4: This cooling-off period prevents unauthorized withdrawals if your account was compromised.
👉 Learn advanced OKX security practices
Best Practices for Password Management
- Use password managers for secure storage
- Never share passwords via email/messaging
- Enable two-factor authentication (2FA)
- Monitor account activity regularly
If you encounter any issues during the process, OKX customer support is available 24/7 through official channels. Always ensure you're using the legitimate OKX platform by verifying the website URL and app source.