Frequently Asked Questions About the Travel Rule (EEA Region)

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The Travel Rule is an international regulation designed to prevent financial crimes. Starting December 30, 2024, we'll need to collect additional information for certain cryptocurrency transactions involving customers in the European Economic Area (EEA).

How Does the Travel Rule Affect Me?

The Travel Rule applies to all cryptocurrency deposits and withdrawals. When you withdraw or receive funds, you'll need to specify whether the transfer involves:

๐Ÿ‘‰ Learn how to verify your private wallet ownership

Key Requirements:

Supported Transfer Channels

Private Wallets

Exchange Accounts

Supported Exchanges:
Amdax (NL), Binance-global, BingX, BIT2ME, Bitget, Bitpanda, Bitstamp Europe S.A., Bitvavo (NL), Boerse Stuttgart Digital Custody, Bybit, CEX.io, Coinhouse, Coinmetro, Copper.co, Crypto.com, eToro, Gate.io, Kraken, MoonPay (UK), OKX entities, Revolut, WhiteBIT, Young Platform, Zonda.

๐Ÿ‘‰ See our complete compliance partners list

Travel Rule FAQ

1. Does this affect my OKX trading?

No, it only impacts cryptocurrency deposits/withdrawals.

2. What happens if I don't share required information?

Transactions may be blocked until compliance information is provided.

3. What defines a private wallet?

Any self-custody wallet (hardware/cold storage) not hosted by an exchange.

4. Can I transfer to/from cold wallets?

Yes, but wallet ownership verification may be required.

5. How is wallet ownership verified?

Two methods:

6. What if my deposit gets blocked?

Contact the sending exchange and ask them to:

  1. Provide Travel Rule documentation
  2. Email us at [email protected] with:

    • Transaction hash
    • Token type
    • Amount
    • Deposit address

7. How do I know if an exchange is compliant?

Check our dropdown menu during withdrawal. Unlisted exchanges need to establish Travel Rule connectivity with us.

8. What if my exchange isn't listed?

Have them contact [email protected] to initiate compliance setup.

Key Takeaways

  1. The Travel Rule enhances cryptocurrency transaction transparency
  2. Compliance is mandatory for EEA users after December 2024
  3. Private wallet transfers require additional verification
  4. Exchange transfers only work between compliant platforms
  5. OKX provides tools to simplify compliance

For fastest resolution, always ensure: