Troubleshooting Guide: Crypto Deposits to Exchange Not Showing Up

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Understanding Blockchain Transfer Process

Cryptocurrency transfers involve three critical stages:

  1. Wallet Processing: Initiation from your TokenPocket wallet
  2. Blockchain Confirmation: Network validation through mining nodes
  3. Exchange Crediting: Final deposit into your exchange account

This guide helps diagnose where your transfer might be delayed.

Step-by-Step Diagnosis

1. Verify Wallet Transaction Status

After initiating withdrawal from TokenPocket:

๐Ÿ‘‰ Learn proper wallet transaction checks

2. Analyze Blockchain Confirmation

Common Scenarios:

StatusAction RequiredTypical Resolution
PendingWait for confirmationsAllow 30-60 minutes minimum
SuccessContact exchangeProvide TXID to support team
FailedCheck gas feesResubmit with higher gas

Key Factors Affecting Confirmation:

Technical Explanations

Confirmation Requirements by Coin

CryptocurrencyTypical Confirmations NeededAverage Wait Time
BTC (Bitcoin)1-3 confirmations10-60 minutes
ETH (Ethereum)12-30 confirmations5-20 minutes
USDT (ERC20)12+ confirmations5-30 minutes

๐Ÿ‘‰ Master crypto transaction times

Gas Fee Considerations

Recommended Blockchain Explorers

  1. Ethereum: Etherscan.io
  2. BSC: BscScan.com
  3. TRON: Tronscan.org
  4. Polygon: Polygonscan.com

FAQ Section

Q: My transaction shows Success but funds aren't in exchange?
A: This indicates completion on-chain. Contact your exchange's support team with the TXID for account credit.

Q: How long should I wait for pending transactions?
A: Most complete within 1 hour. If exceeding 2 hours, consider gas adjustment.

Q: Can TokenPocket reverse successful transfers?
A: No. Blockchain transactions are irreversible once confirmed. Only the receiving exchange can assist.

Q: Why does my transaction keep failing?
A: Typically insufficient gas fees. Try again with 20-30% higher gas price during peak times.

Q: Where can I check real-time network congestion?
A: Blockchain explorers show current gas prices and pending transactions.

Pro Tips

Remember: Blockchain transfers require patience during network congestion. Most delays resolve automatically given sufficient time.