How to Withdraw Cryptocurrency from Mobile App? | 3 Easy Steps to Master

·

Understanding Cryptocurrency Withdrawals

Withdrawal ("提幣") refers to transferring coins from your OKX account to another exchange or wallet via "on-chain withdrawal" or "internal transfer". This guide explains the differences between these methods and helps users securely withdraw cryptocurrency based on their needs.

👉 Learn about stablecoins vs altcoins


Method 1: On-Chain Withdrawal

  1. Open OKX App > Tap "Assets" > Select "Withdraw"
  2. Choose coin (e.g., OKB) and confirm:

    • Withdrawal network
    • Recipient address
    • Amount
    • Network fee

Critical Note: The selected network must match the deposit network of the receiving platform to prevent asset loss.

Key Considerations:


Method 2: Internal Transfer (Zero Fees)

For transfers between OKX users only:

  1. Select coin
  2. Enter recipient's:

    • UID or
    • Phone/Email or
    • Sub-account
  3. Confirm amount

👉 Complete OKX withdrawal guide


Security Checklist Before Withdrawing

  1. Confirm coin compatibility between platforms
  2. Verify blockchain (e.g., USDT-ERC20 vs USDT-TRC20)
  3. Check minimum limits shown on withdrawal page
  4. Review statuses:

    • Pending (queued)
    • Manual Review (may require phone verification)
    • Processing (irreversible)
    • Completed (check blockchain explorer)

FAQ

Q: Why is my withdrawal delayed?
A: Network congestion or manual review processes may cause delays. Higher fees can prioritize transactions.

Q: Can I cancel a withdrawal?
A: Only during "Pending" status. Once "Processing" begins, it cannot be stopped.

Q: How long do internal transfers take?
A: Typically instant, as they don't require blockchain confirmation.

Q: What if I send coins to the wrong network?
A: Recovery is often impossible. Always double-check addresses and networks.

Q: Are withdrawal limits different for verified accounts?
A: Yes, KYC levels determine 24-hour withdrawal ceilings (shared for both methods).

Q: Why does Memo/Tag matter?
A: Exchanges use these to credit funds to specific accounts - missing tags may result in lost assets.