Forgetting your OKX exchange password can be frustrating, but resetting it is straightforward. This guide walks you through the password recovery and modification process for OKX (formerly OKEx), a leading cryptocurrency trading platform.
Steps to Modify Your OKX Password
- Navigate to Account Settings
Go to Account & Security → Login Password → Modify. - Follow On-Screen Instructions
Enter your current password, then set a new one adhering to OKX’s security requirements (e.g., minimum length, special characters). - Confirm the Change
Save the new password and log out to test the update.
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Resetting a Forgotten Password
- Click "Forgot Password"
On the OKX login page, select this option. - Verify Your Identity
Enter the email/phone linked to your account. Complete CAPTCHA or 2FA if prompted. - Set a New Password
Check your inbox for a reset link (valid for 24 hours) and create a strong new password.
Note: After resetting, withdrawals from new devices are temporarily restricted for 24 hours as a security measure.
Pro Tips for Password Management
- Use a Password Manager (e.g., Bitwarden, 1Password) to store complex passwords securely.
- Enable Two-Factor Authentication (2FA) via Google Authenticator or SMS for added protection.
- Avoid Reusing Passwords across platforms to minimize breach risks.
FAQs
1. Can I recover my OKX account without email/phone?
No—you must access the registered email or phone number to reset your password. Contact OKX support if these are inaccessible.
2. Why is my new password not working?
Ensure you’ve logged out fully after resetting. Clear browser cache or try incognito mode if issues persist.
3. How often should I change my OKX password?
Update it every 3–6 months or immediately after any security alerts about potential breaches.
4. Is there a limit to password reset attempts?
OKX may temporarily lock your account after multiple failed attempts to prevent brute-force attacks.
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Additional Resources
For further assistance, visit OKX’s official help center or community forums.