OKEx simplifies the process of sending and receiving cryptocurrencies. Follow these straightforward steps to manage your assets seamlessly, even as a beginner.
1. Depositing Cryptocurrencies: How to Fund Your OKEx Account from External Wallets
Navigate to Deposit:
- Log in to your OKEx account.
- Click on "Assets" at the top-right corner and select "Deposit" from the dropdown menu.
Select the Correct Token:
- Under "Select Token", choose the cryptocurrency you wish to deposit (e.g., BTC, ETH).
- Critical: Ensure the token matches the deposit address. Sending BTC to an ETH address will result in permanent loss.
Copy and Use the Deposit Address:
- A unique wallet address will appear for your selected token.
- Copy this address (similar to an IBAN) and paste it into the withdrawal field of your external wallet/platform.
Tag/Memo Requirements:
- Some tokens (e.g., XRP, EOS) require a tag/memo for transfers. Double-check this information to prevent errors.
2. Withdrawing Cryptocurrencies: Moving Funds Out of OKEx
Initiate Withdrawal:
- Go to "Assets" → "Withdraw".
- Select the token you wish to withdraw (e.g., BTC).
Enter the Destination Address:
- Paste the external wallet address where you want to send the funds.
- Verify accuracy: A single typo can lead to irreversible loss.
Complete Security Checks:
- For first-time withdrawals to a new address, OKEx may send an email confirmation. Approve the transaction via the email link.
Tag/Memo Reminder:
- If applicable, include the correct tag/memo for tokens like XRP or EOS.
3. Internal Transfers: Moving Funds Between OKEx Sub-Accounts
Purpose of Sub-Accounts:
- OKEx offers specialized accounts (e.g., Spot Trading, Futures, Savings) to organize funds and prevent mix-ups.
How to Transfer:
- Navigate to "Assets" → "Transfer".
- Select the source and destination accounts (e.g., from Funding to Futures).
- Enter the amount and confirm.
Zero Fees:
- Transfers between OKEx accounts are commission-free.
FAQ Section
Q1: What happens if I send a token to the wrong address?
A1: The funds will be permanently lost due to blockchain’s immutable nature. Always verify addresses before sending.
Q2: Why does OKEx require a tag/memo for some tokens?
A2: Networks like XRP use tags/memos to identify recipients within shared addresses. Without it, deposits may fail.
Q3: Are there minimum deposit amounts?
A3: Yes. Check the token’s deposit page for minimum requirements before transferring.
Q4: How long do withdrawals take?
A4: Processing times vary by blockchain congestion. BTC withdrawals typically take 10–30 minutes.
Q5: Can I cancel a withdrawal?
A5: Only if the status is "Pending." Once processed, withdrawals cannot be reversed.
Q6: Is there a limit on internal transfers?
A6: No limits apply. Transfer funds freely between OKEx sub-accounts.
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Note: Cryptocurrency trading involves significant risk. Only invest what you can afford to lose. This guide is not financial advice.